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The Ice Cream Factory in New South Wales

Discover The Ice Cream Factory, an ice cream shop at 9 Hale St, Botany NSW, offering a relaxed setting to enjoy quality frozen treats.

4.7 14 reviews Ice Cream Shop American · Southern

9 Hale St, Botany NSW 2019, Australia

FoodPlacee Passport Australia · New South Wales · 6032
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The Ice Cream Factory

Botany, New South Wales, Australia

Rating★ 4.7 / 5
CategoryIce Cream Shop
Today 07:30 AM - 04:30 PM

Overview

About This Food Place

Located at 9 Hale St, Botany NSW, The Ice Cream Factory is a beloved ice cream shop known for its exceptional ice cream cakes and vibrant selection of flavorful frozen treats. Praised for its fresh, creamy textures and a variety of inventive flavors, this casual spot has captured the hearts and taste buds of both locals and visitors alike.

With a strong rating of 4.7 based on 14 reviews, it stands out for excellent customer service and a warm, welcoming atmosphere. Though the storefront has a modest presentation, the quality and creativity found within make every visit worthwhile, especially for quick stops and families looking for delicious desserts to take home.

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Photos from The Ice Cream Factory

Real shots of the food, atmosphere, and signature dishes at this location.

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Local favorites

Why People Come Here

Known for exceptional ice cream cakes and friendly service, this casual spot is perfect for a quick treat or special celebration.

Highly Rated Quality

Enjoy a 4.7-star rating backed by glowing reviews highlighting creamy, flavorful ice cream and excellent customer care.

Delicious Ice Cream Cakes

Specialty ice cream cakes like Hazelnut, Marble Crunch, and Cookies & Cream delight both kids and adults at parties.

Family-Friendly Atmosphere

Good for kids and casual visits, making it an ideal stop for families looking to celebrate with something sweet.

Convenient Takeout Service

Offering takeout only, perfect for quick visits and those who want to enjoy high-quality ice cream at home or parties.

Party Delivery Available

Reliable delivery service for party locations ensures hassle-free celebrations with custom ice cream cakes.

Experience

When & How to Enjoy This Place

Ideal for quick visits and special celebrations, The Ice Cream Factory delivers delightful frozen treats that brighten up any occasion.

Choosing The Ice Cream Factory means indulging in expertly crafted ice cream cakes and tasty treats with convenience and warmth, perfect for both spontaneous cravings and memorable parties. — FoodPlacee editorial note

Takeout Treats

Grab a couple tubs of flavorful ice cream to enjoy at home or share with loved ones. The shop's efficient takeout service makes it easy to satisfy sweet tooth cravings anytime during weekday hours.

Birthday & Party Cakes

Custom ice cream cakes designed for special celebrations are a standout. Popular flavors like marble crunch and cookies & cream add a delicious touch to kids’ birthdays and family gatherings.

Family-Friendly Stop

The casual atmosphere and kid-friendly menu options make it a go-to for families looking for a sweet treat after school or during the weekend, even if just for a quick visit.

Flavour Discovery

Each visit brings the excitement of new and seasonal ice cream flavors alongside timeless favorites, encouraging multiple visits to explore the full range.

Best for

Quick Visit Good for Kids Takeout Parties & Celebrations Popular Flavors Custom Cakes Casual Atmosphere

Guest sentiment

What People Feel

A snapshot of what local diners frequently mention about this location.

MD
Mel DC 2 month ago

"First time ordering a cake from here and it won’t be the last! Best ice cream cakes I’ve ever had. We got one with Hazelnut and one with the standard chocolate crunch flavour and both were delicious! Everyone was asking me where I got them from. Customer service was excellent too. Highly recommend!"

JF
J F-N 3 month ago

"Loved this place - it was super easy to book and the cakes are very competitively priced compared to essentially the same stuff but from different companies. I loved that they delivered direct to the party location for me for the day. The owner/cake maker was also super friendly & helpful when I had questions and requests. Can't recommend these guys enough!"

ME
Mary-Ellen Evans 3 month ago

"I love this business. I’ve been buying their products for decades. I love that they recognise returning customers. I feel special every visit and their ice creams and cakes are second to none"

FF
Frances Formica 4 month ago

"Their ice-cream cakes are divine can highly recommend cookies & cream Will be back soon for our Christmas party. Just makes your party more special and elevates it to the next level! Everyone loved the delicious ice-cream cake. Worth every cent."

SS
Shivanjani Sahai 4 month ago

"We ordered a princess-themed ice cream cake from Ice Cream Factory for our daughter Aurora's 7th birthday, and it was absolutely perfect! The design was beautiful and exactly what we had imagined – so magical and fun for a little princess. The cake itself was delicious – super creamy, flavorful, and a big hit with both kids and adults. Everyone kept asking where it was from! Thank you for making Aurora’s birthday extra special. Highly recommend!"

SB
Sonia Bluesky 4 month ago

"nestled in the industrial area, the retail shop looks more like an office with a simple freezer fridge of few items on display. The reception is friendly, warm and welcoming even to my walk-in of small purchases of a couple tubs of green tea and black sesame ice creams to take home to eat. The ice creams were so fresh, creamy and flavourful! There are so many exciting flavours and old favourites, leaving multiple future visits a mandatory as not all flavours are stocked in the grocery store I visit. Perhaps not all flavours will be on offer at the time of visit but that adds to the excitement and anticipation."

LS
Liane Shatrov 4 month ago

"Amazing ice cream cakes!! We have ordered from the Ice Cream Factory a number of times for kids birthday parties. We had another party recently including adults... the cake was so good that unfortunately there weren't any left overs! We always order the marble crunch ice cream cake. It is really delicious and so popular for kids and adults ;))"

VC
Vonny C 5 month ago

"I've ordered from the Ice Cream Factory multiple times before and the cake never fails to disappoint. The marble crunch (standard) flavour is amazing, the custom image printed out perfectly and looked really nice with the extra sprinkles around the lettering. A lot of guests asked where the cake was from. All the adults at the kids party had a piece which they don't always for usual cake. Some kids came back for seconds. We love Ice Cream Factory cakes!"

Visit info

When to Visit

Weekly hours below — always confirm with the business before holidays or special events.

Today Closed
Weekly hours
Monday 07:30 AM - 04:30 PM
Tuesday 07:30 AM - 04:30 PM
Wednesday 07:30 AM - 04:30 PM
Thursday 07:30 AM - 04:30 PM
Friday 07:30 AM - 04:30 PM
Saturday Closed
Sunday Closed
Hours may change. Please confirm with the business before visiting.

Best time to visit

Plan a visit during regular weekday hours to enjoy fresh ice cream and cakes in a relaxed, casual setting.

Monday to Friday: 7:30 AM - 4:30 PM Ideal for quick takeout stops Great for family visits during weekdays Closed on Saturdays and Sundays

On the map

Where This Food Place Lives

Find your way to The Ice Cream Factory in New South Wales .

Address 9 Hale St, Botany NSW 2019, Australia
Area New South Wales
Address copied ✓

Questions answered

Food Place Questions

Find answers to common questions about The Ice Cream Factory, an ice cream shop known for its delicious cakes and casual atmosphere in Botany.

The shop is open Monday to Friday from 7:30 AM to 4:30 PM. It is closed on Saturdays and Sundays. Hours may vary, so it’s recommended to check before visiting.

Takeout is available for all ice cream products. Delivery is offered for special orders like ice cream cakes, often directly to event locations, making party planning easy and convenient.

Yes, the ice cream cakes are popular for kids’ birthdays and family events. The shop offers themed designs and flavors that appeal to both children and adults.

Payments can be made via credit cards, debit cards, and NFC mobile payments, providing convenient options for customers.

The shop is good for kids with its casual atmosphere and family-oriented ice cream cakes, making it a suitable spot for quick visits with children.

Popular choices include the marble crunch and cookies & cream ice cream cakes. These flavors receive high praise for taste and presentation at events.

It is located at 9 Hale St, Botany NSW 2019, Australia. The shop has a straightforward setup emphasizing fresh, flavorful ice cream offerings.

Booking ahead is recommended, especially for custom-designed cakes and party deliveries, ensuring availability and timely service.

For owners

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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.