The Ice Cream Factory
Botany, New South Wales, Australia
Discover The Ice Cream Factory, an ice cream shop at 9 Hale St, Botany NSW, offering a relaxed setting to enjoy quality frozen treats.
9 Hale St, Botany NSW 2019, Australia
The Ice Cream Factory
Botany, New South Wales, Australia
Overview
Located at 9 Hale St, Botany NSW, The Ice Cream Factory is a beloved ice cream shop known for its exceptional ice cream cakes and vibrant selection of flavorful frozen treats. Praised for its fresh, creamy textures and a variety of inventive flavors, this casual spot has captured the hearts and taste buds of both locals and visitors alike.
With a strong rating of 4.7 based on 14 reviews, it stands out for excellent customer service and a warm, welcoming atmosphere. Though the storefront has a modest presentation, the quality and creativity found within make every visit worthwhile, especially for quick stops and families looking for delicious desserts to take home.
Gallery
Real shots of the food, atmosphere, and signature dishes at this location.
Local favorites
Known for exceptional ice cream cakes and friendly service, this casual spot is perfect for a quick treat or special celebration.
Enjoy a 4.7-star rating backed by glowing reviews highlighting creamy, flavorful ice cream and excellent customer care.
Specialty ice cream cakes like Hazelnut, Marble Crunch, and Cookies & Cream delight both kids and adults at parties.
Good for kids and casual visits, making it an ideal stop for families looking to celebrate with something sweet.
Offering takeout only, perfect for quick visits and those who want to enjoy high-quality ice cream at home or parties.
Reliable delivery service for party locations ensures hassle-free celebrations with custom ice cream cakes.
Experience
Ideal for quick visits and special celebrations, The Ice Cream Factory delivers delightful frozen treats that brighten up any occasion.
Choosing The Ice Cream Factory means indulging in expertly crafted ice cream cakes and tasty treats with convenience and warmth, perfect for both spontaneous cravings and memorable parties. — FoodPlacee editorial note
Grab a couple tubs of flavorful ice cream to enjoy at home or share with loved ones. The shop's efficient takeout service makes it easy to satisfy sweet tooth cravings anytime during weekday hours.
Custom ice cream cakes designed for special celebrations are a standout. Popular flavors like marble crunch and cookies & cream add a delicious touch to kids’ birthdays and family gatherings.
The casual atmosphere and kid-friendly menu options make it a go-to for families looking for a sweet treat after school or during the weekend, even if just for a quick visit.
Each visit brings the excitement of new and seasonal ice cream flavors alongside timeless favorites, encouraging multiple visits to explore the full range.
Guest sentiment
A snapshot of what local diners frequently mention about this location.
"First time ordering a cake from here and it won’t be the last! Best ice cream cakes I’ve ever had. We got one with Hazelnut and one with the standard chocolate crunch flavour and both were delicious! Everyone was asking me where I got them from. Customer service was excellent too. Highly recommend!"
"Loved this place - it was super easy to book and the cakes are very competitively priced compared to essentially the same stuff but from different companies. I loved that they delivered direct to the party location for me for the day. The owner/cake maker was also super friendly & helpful when I had questions and requests. Can't recommend these guys enough!"
"I love this business. I’ve been buying their products for decades. I love that they recognise returning customers. I feel special every visit and their ice creams and cakes are second to none"
"Their ice-cream cakes are divine can highly recommend cookies & cream Will be back soon for our Christmas party. Just makes your party more special and elevates it to the next level! Everyone loved the delicious ice-cream cake. Worth every cent."
"We ordered a princess-themed ice cream cake from Ice Cream Factory for our daughter Aurora's 7th birthday, and it was absolutely perfect! The design was beautiful and exactly what we had imagined – so magical and fun for a little princess. The cake itself was delicious – super creamy, flavorful, and a big hit with both kids and adults. Everyone kept asking where it was from! Thank you for making Aurora’s birthday extra special. Highly recommend!"
"nestled in the industrial area, the retail shop looks more like an office with a simple freezer fridge of few items on display. The reception is friendly, warm and welcoming even to my walk-in of small purchases of a couple tubs of green tea and black sesame ice creams to take home to eat. The ice creams were so fresh, creamy and flavourful! There are so many exciting flavours and old favourites, leaving multiple future visits a mandatory as not all flavours are stocked in the grocery store I visit. Perhaps not all flavours will be on offer at the time of visit but that adds to the excitement and anticipation."
"Amazing ice cream cakes!! We have ordered from the Ice Cream Factory a number of times for kids birthday parties. We had another party recently including adults... the cake was so good that unfortunately there weren't any left overs! We always order the marble crunch ice cream cake. It is really delicious and so popular for kids and adults ;))"
"I've ordered from the Ice Cream Factory multiple times before and the cake never fails to disappoint. The marble crunch (standard) flavour is amazing, the custom image printed out perfectly and looked really nice with the extra sprinkles around the lettering. A lot of guests asked where the cake was from. All the adults at the kids party had a piece which they don't always for usual cake. Some kids came back for seconds. We love Ice Cream Factory cakes!"
Visit info
Weekly hours below — always confirm with the business before holidays or special events.
| Monday | 07:30 AM - 04:30 PM |
| Tuesday | 07:30 AM - 04:30 PM |
| Wednesday | 07:30 AM - 04:30 PM |
| Thursday | 07:30 AM - 04:30 PM |
| Friday | 07:30 AM - 04:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Plan a visit during regular weekday hours to enjoy fresh ice cream and cakes in a relaxed, casual setting.
On the map
Find your way to The Ice Cream Factory in New South Wales .
Questions answered
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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.